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FREE SHIPPING OVER 400€

14 DAYS ITEM RETURNS

2 YEAR WARRANTY

100% SECURE PAYMENT

Shipping

Shipping

  • What are my shipping costs

    We ship worldwide. For shipping costs, not specified below, please send your inquiry to ionex@ionex.si.

    Free shipping for orders over 400 EUR is intended for consumers only, not for distributors or other companies.

    European countries

    Our partner in shipment delivery are DPD and Post of Slovenia.





























































































































































































    COUNTRY DELIVERY TIME <1kg 1-2kg 2-5kg
    Austria 2-3 day 14,00€ 15,26€
    Belgium 3 days 9,77€ 14,30€ 24,58€
    Bolgaria 3 days 9,77€ 14,30€ 24,58 €
    Czech Republic 2 days 9,77€ 14,30€ 24,58€
    Croatia 1 day 12,28€ 13,58€
    Denmark 3 days 9,77€ 14,30€ 24,58€
    Estonia 4 days 9,77€ 14,30€ 24,58€
    Finland 5 days 9,77€ 14,30€ 24,58€
    France 3 days 9,77€ 14,30€ 24,58€
    Greece 3 days 9,77€ 14,30€ 24,58€
    Ireland 4 days 9,77€ 14,30€ 24,58€
    Italy 1 day 9,77€ 14,30€ 24,58€
    Latvia 4 days 9,77€ 14,30€ 24,58€
    Lithuania 4 days 9,77€ 14,30€ 24,58€
    Luxembourg 2 days 9,77€ 14,30€ 24,58€
    Hungary 2 days 9,77€ 14,30€ 24,58€
    Germany 2-3 days 14,00€ 15,26€
    Netherlands 3 days 9,77€ 14,30€ 24,58€
    Poland 3 days 9,77€ 14,30€ 24,58€
    Portugal 4 days 9,77€ 14,30€ 24,58€
    Romania 3 days 9,77€ 14,30€ 24,58€
    Slovakia 2 days 9,77€ 14,30€ 24,58€
    Slovenia 1 days 4,00€
    Spain 4 days 9,77€ 14,30€ 24,58€
    Sweden 4 days 9,77€ 14,30€ 24,58€
    United Kingdom 3 days 9,77€ 14,30€ 24,58€

    Non EU countries

















































    COUNTRY DELIVERY TIME <1kg 1-2kg 2-5kg
    Switzerland
    Serbia
    Montenegro
    Norway
    Belarus
    Ukraine
  • Where do you ship to?

    Besides USA and Canada we also ship to;

    European countries

    Austria
    Belgium
    Bulgaria
    Croatia
    Cyprus
    Czech Republic
    Denmark
    Estonia
    Finland
    France
    Germany
    Greece
    Hungary
    Ireland
    Italy
    Latvia
    Lithuania
    Luxembourg
    Malta
    Netherlands
    Poland
    Portugal
    Romania
    Slovakia
    Slovenia
    Spain
    Sweden
    United Kingdom

    Non EU countries

    Switzerland
    Montenegro
    Norway
    Belarus
    Ukraine
    Serbia
  • Where is my order?

    You will receive an email once your order has been dispatched which will contain tracking information. You can also keep an eye out on your Shipping or contact our Customer Care Team to help track your order.

    Please remember that on some occasions it could take up until 9pm for the courier to ship your package.

  • Will I be charged customs and import duties?

    EU

    No additional charges (custom or import duties) will be applied to your shipment.

    Non-EU countries

    The price of the items do not include customs and import duties which will vary from country to country. You may be required to pay these when you accept shipping of the items from your courier. If you refuse to accept shipping of the items you have purchased, the courier may return the items to Ionex d.o.o. In the event this happens, Ionex d.o.o. may be required to pay additional charges to the courier in respect of the cost of return including customs and import duties that were payable by you. We will look to recover these costs from you by deducting the relevant amount from any refund owed to you.

  • Do I need to sign for my delivery?

    We understand that you might not be at home to sign for your parcel; therefore they can be left in a safe place or left with a neighbour at your request.

    Please be aware that any instructions left are only requests and are not guaranteed. If this isn’t possible, a calling card will be left which will include details of how to re arrange shipping.

  • Do you ship to po box and bfpo addresses?

    We love everyone equally however we are unable to ship to PO box and BFPO addresses.